Privacy Policy

1. About This Policy

David Fu & Co respects the privacy and confidentiality of clients, prospective clients, authorised representatives and other people who communicate with our practice.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information.

We handle personal information in accordance with applicable Australian privacy, taxation and professional obligations, including the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Privacy (Tax File Number) Rule 2015 where applicable.

2. Personal Information We May Collect

The personal information we collect depends on the services requested and may include:

• Your name, date of birth, residential address and contact details
• Tax file number and Australian Business Number
• Identity documents and information used to verify your identity
• Employment and income information
• Bank account and financial information
• Assets, liabilities, expenses and investment information
• Taxation and superannuation records
• Business, company, trust and self-managed superannuation fund information
• Financial statements, accounting records, invoices and transaction details
• Information about company directors, shareholders, trustees, beneficiaries and SMSF members
• Communications, instructions, authorities and documents provided to us
• Other information required to provide accounting and taxation services or meet legal and professional obligations

3. How We Collect Personal Information

We may collect personal information directly from you through meetings, telephone calls, emails, correspondence and documents you provide.

We may also receive information from an authorised representative, employer, bank, financial institution, government agency, auditor, solicitor, financial adviser, mortgage broker or another professional involved in your matter.

Where lawful and authorised, we may access information through government, taxation or professional systems.

4. Why We Collect and Use Personal Information

We may collect, use and hold personal information to:

• Provide accounting, taxation and business compliance services
• Prepare and lodge tax returns and Business Activity Statements
• Prepare financial statements and accounting reports
• Assist with company, discretionary trust and SMSF setups
• Maintain company, trust and SMSF accounting records
• Prepare declarations, letters and supporting financial documents
• Verify your identity and protect against fraud or misuse
• Communicate with you and your authorised representatives
• Manage appointments, billing and client records
• Respond to properly authorised verification requests
• Meet taxation, superannuation, professional and legal obligations
• Establish, exercise or defend legal or professional claims

5. Tax File Numbers and Sensitive Information

Tax file numbers and other sensitive information are only collected, used and disclosed where reasonably necessary and permitted by law.

We do not use tax file numbers as general identification numbers.

Please do not send tax file numbers, identity documents, banking information or other highly sensitive information through unsecured email unless an appropriate delivery method has been agreed with our practice.

6. Disclosure of Personal Information

We may disclose personal information where:

• You have authorised the disclosure
• It is reasonably necessary to provide an agreed service
• It is required or permitted by law
• It is necessary to meet a taxation, professional or regulatory obligation

Information may be disclosed to:

• The Australian Taxation Office
• Other government or regulatory authorities
• Auditors
• Solicitors and legal advisers
• Financial advisers
• Mortgage brokers
• Banks and lenders where authorised
• Software, technology and document-storage providers
• Professional advisers and insurers
• Other parties required to carry out your instructions

David Fu & Co does not sell personal information.

7. Service Providers and Overseas Processing

Some technology, software, data-storage or administrative service providers may use systems located in Australia or overseas.

Where personal information is processed or stored outside Australia, we take reasonable steps appropriate to the circumstances and applicable law to protect that information.

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Security measures may include:

• Password protection
• Access controls
• Secure accounting and taxation systems
• Data backups
• Physical document security
• Restricting access to people who require the information for legitimate professional purposes

No electronic transmission or storage method is completely secure. Clients should contact our practice before sending highly sensitive information if they are unsure which delivery method to use.

9. Retention and Disposal

We retain records for the periods required by taxation, superannuation, professional and other applicable obligations.

Information may also be retained where reasonably necessary for legitimate business, legal or professional purposes.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it, subject to applicable record-retention requirements.

10. Access and Correction

You may request access to personal information we hold about you.

You may also request that inaccurate, incomplete or outdated information be corrected.

We may need to verify your identity before responding to an access or correction request.

In some circumstances, access may be limited or refused where permitted by law. Where legally permitted, we will explain the reason for the decision.

11. Privacy Enquiries and Complaints

Privacy questions, access requests, correction requests or complaints should be submitted through our Contact Us page.

Please provide enough information for us to understand and investigate your request.

We will review the matter and respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

12. Website Information

This website does not currently include an online client portal, document-upload facility, payment facility or newsletter subscription.

Office telephone, mobile and email details are only displayed after a website visitor selects the relevant click-to-reveal button.

The website hosting provider may automatically process limited technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Access dates and times
• Website security and operational logs

This information may be used to operate, secure and troubleshoot the website.

13. External Links

This website may contain links to external websites.

David Fu & Co is not responsible for the content, security or privacy practices of external websites.

14. Cookies and Analytics

This website does not currently use advertising cookies or third-party marketing analytics.

The website hosting platform may use limited technical storage or logs necessary to deliver, operate and secure the website.

This Privacy Policy should be updated if the website later introduces analytics, online forms, advertising tools, document uploads, client portals or email marketing subscriptions.

15. Changes to This Privacy Policy

David Fu & Co may update this Privacy Policy when our services, systems, website functions or legal obligations change.

The most recent version will be published on this website with the date it was last updated.